Bloomerang Payments is our default payment gateway and the simplest way to start fundraising online with Kindful by Bloomerang.
In this article:
How It Works
Bloomerang Payments transfers funds to your bank account depending on your pay period. New Bloomerang Payments customers receive a seven-day probationary payout period, assuming Bloomerang Payments remains connected for that same period.
After the first successful payout, the nonprofit is authorized for 2-business-day rolling payouts if there is no fraudulent activity.
Payout plans and charge availability go hand-in-hand. After a charge is created, the movement of those funds is not instantaneous, Stripe implements a short delay in each region to align with the receipt of funds. This delay helps ensure that Stripe is always creating payouts using funds collected from the actual charge. All payments and payouts are processed according to UTC time. As a result, the processed date may not be the same as your local time zone.
For a 2 business day standard payout timing, payouts of your available account balance are made daily and contain payments processed two business days prior (this is how long it takes for your pending account balance to become available on this schedule). If payouts are set to automatic, payouts are created once per day between 0:00 and up to ~13:00 UTC. There is not a predetermined or guaranteed time due to how the way the system runs through and creates payouts. Most will be created early morning UTC.
Although there are no limits to creation, there are limits to when a payout can be submitted. Payout submission relates to the time the funds leave Stripe and are pushed to the user's bank account. Not meeting these cutoffs mean that payouts cannot be processed on the date created, and will instead move the next. Missing a cutoff could add an additional business day to the amount's arrival, or if near a weekend could end up in the addition of ~2 calendar days (assuming no Monday holidays).
Note: You will not receive funds if your payout balance is less than $1.
Pricing and Fees
Go to Payment Processing Pricing for current pricing and fees for Kindful by Bloomerang’s payment processing solutions. Pricing and fees for both Kindful and Bloomerang are the same.
Set Up Bloomerang Payments
To connect to Bloomerang Payments:
Click Settings.
Click Fundraising Settings.
Click Payment Gateways.
Click Sign Up & Connect.
FAQs
My Payments Have Stopped Depositing to My Bank. Why?
Sometimes your account requires additional validation. Go to the Payment Gateway Settings page and click on the Settings for Bloomerang Payments. Login and finish your account setup and verification.
Does Kindful store or have access to credit card information?
Kindful never has access to nor stores credit card information; we only store what are called "tokens" to the card data so we can access those to process transactions. This will be stored in your payment gateway's secure vault. In contact profiles where donations have been made in the past, you will see the saved card that can be used for a recurring donation or to charge later. However, at no point does Kindful have access to the full credit card data.