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Kindful | Kindful's In-App Chat Support Messaging

Get help from Kindful Chat right within Kindful, any time.

Updated over a month ago

Kindful Chat starts with AI and gives you answers that include links to help center articles, any time. If you need more help, Kindful Chat will connect you to a person on our Support team.

You can use Kindful Chat from anywhere within the Kindful web app:

  1. Log in to Kindful.

  2. In the lower left corner from anywhere in the Kindful web app, click the Chat speech bubble icon.
    โ€‹The chat window expands.

  3. Ask Kindful Chat your question.

  4. If you need more help:

    1. During business hours, Kindful Chat will connect you to a person on our Support team.

    2. Outside business hours, please leave a message with your first name, last name, and email address, and a Support Agent will respond by email during business hours.

Support Hours

Kindful Support hours are 9am to 6pm EDT/EST Monday through Friday.

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