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Kindful | Finding Contacts Who Have Never Donated

Updated over a week ago

Overview

Find contacts who have not donated to your organization.

Linked Articles:


How To Filter for Contacts With No Donations

There is a singular option to use when trying to find contacts who have not donated (cash) to your organization. Head to the Contacts page and filter the following:

  • Has Transaction: No - This will find any contacts that have no transactions associated with their name.

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Exporting the Data

To export this information, use our standard Create Report option. We recommend (at least) these columns to be selected for this export:

Contact Columns

  • Name

  • Email

  • Phone

  • Lifetime Gift Amount


Special Cases (Like Eventbrite)

It is possible that you may have contacts who have transactions associated with an integrated tool like Eventbrite that have a $0 value, but they still show as having a transaction due to the integration setup. Additionally, you may have contacts who have made no cash transactions, but have made In-Kind (Non-Cash) donations.

To best support this scenario, we advise adding in the filter of "Lifetime Contribution Amount Less Than: 1".

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