Overview
Use the Contact History to find out why, when, and how a contact was created or updated in Kindful. The feature logs changes that are made to fields on Contact records and will be reported here.
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What Does It Do?
This tool gives you the power to be able to answer the following questions:
Who updated this field value on this record and when?
What was the previous field value before it was updated?
Contact History tracks updates to fields on contact records in the following areas: Personal Information, Custom Fields, and Communication Preferences.
Updates made by the following “change-agents” will display in the Contact History feed:
Organization Admin Users
Kindful Employees
Donor Users
Custom API Applications
QuickBooks
Eventbrite
Emma
Mailchimp
Shopify
Stripe
Self-Import Tool
How To View
Head to a contact profile, and simply click on the History tab along the top of the profile view.
You can Expand any option to get more specific details.