This article explains how to format your Transaction and Non Cash Gift Receipts to include links. This is an advanced feature.
*Please note that this is not a feature of Kindful, but it is a solution that we have found to be effective to insert hyperlinks into your templates. Kindful does not support the use cases of this in the event it were to not function as expected. But, if you are able to properly set this up and have the support on your team to manage it, it can be done using the steps below.
Overview
Using some HTML controls, you are able to insert links into your email templates to your contacts so that particular words or phrases appear as hyperlinks in your email receipts that go out to your donors. It is important to keep in mind that this content could be generated in a printed letter if generated via the Activities > Print Receipt flow.
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Step 1: Craft Your Email
The first step is to write your email template. Be sure you set it up as a new template by visiting Communication > Templates. You can learn more about creating a template by following the steps found in this article.
Step 2: Test Your Links
You will want to consult a developer or someone comfortable with writing HTML, or you can use a free tool on the internet like W3 Schools to craft and test your HTML links. We will use that site for this example.
You will use at least one, but most likely three types of tags when writing these:
<a> </a>
href=
<br> </br>
It is important to not that on the bracketed tags, you will always need to include a closing tag, which is preceded by a "/" that indicates the ending of that specific tag. See examples of this below.
<a> </a> - The <a> tag defines a hyperlink, which is used to link from one page to another. The most important attribute of the <a> element is the href attribute, which indicates the link's destination. The links and text that you want to be hyperlinked need to be within the tags.
href= - The href attribute specifies the URL of the page the link goes to. If the href attribute is not present, the <a> tag is not a hyperlink. It is a part of the <a> tag and immediately follows the opening of the tag.
<br> </br> - The <br> tag inserts a single line break. The <br> tag is an empty tag which means that it has no end tag, so it is important to be sure to close the <br> tag with </br> at the end of the space you are wishing to create.
Once you understand how to set up your phrasing for the proper HTML formatting, you can try it yourself.
Step 3: Copy the Text Into Your Template
After you type in your text, click on the green Run button. Your text, properly formatted, will appear on the right-hand side of the page. You can copy + paste this entire text into your template in Kindful.
Once you have this done, be sure to Save your template, and you can then assign it to your Transaction Settings or on a per Campaign basis.